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Accessibility is about giving people of all abilities opportunities to participate fully in everyday life.

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) became law on June 13, 2005. Its goal is to ensure that all Ontarians have fair and equitable access to programs and services, and to improve opportunities for persons with disabilities.

Family Services of Peel is compliant with the following AODA standards:

  • Customer Service
  • Employment
  • Information and Communication

Please review Family Services of Peel’s AODA Customer Service Policy.

Learn more about the the Accessibility Laws Ontario has in place to improve accessibility for people with disabilities.

Legal Information

The Developmental Services (DS) Compliance Inspection is a systemic review process committed to a consistent and proactive approach to identify, monitor, and manage compliance with legislation, regulation and policy directives of all MCSS-funded services and supports for adults with developmental disabilities. The primary purpose of the inspection is to provide consistent expectations and to ensure high quality standards of care and safety for all adults with developmental disabilities.

The agency was found to be in compliance at the time of the inspection with Ontario Regulation 299/10 Quality Assurance Measures and the Policy Directives for Service Agencies. Please read our Agency’s Letter of Compliance from the Ministry of Community and Social Services.

About this website

We have made every effort to ensure that all the information contained on this website is correct. We reserve the right to change the content of this website without advance notice.

Links to party websites

This website contains links to other sites that are owned and operated by other independent organizations that are not under the control of Family Services of Peel. These links are provided as a convenience to you and a public service, and the inclusion of any link does not necessarily imply endorsement by Family Services of Peel.