fvettese@fspeel.org

Family Services of Peel (FSP) is a multi-service Agency that works collaboratively with other services & community resources to ‘strengthen families & individuals through counselling, education & support services.’ Peel has a highly diverse & rapidly growing population of more than one million people & includes Mississauga, Brampton & Caledon.

Position: Coordinator – Employment Services
Full-time (35 hours/week)
Day/evening/week-end hours required
Contract job to cover a maternity leave

As part of the Employment Ontario Services (EOS) team, the Coordinator will assist individuals to identify their employment goals, develop a service plan and coach them through the job search process. The Coordinator provides individual employment counselling and group facilitation in career exploration, goal setting, skills and qualification assessment, written job search tool development, and interview and employment preparation. Coordinators also provide job retention assistance, for those clients who need additional coaching and mentoring in order to maintain employment or to make the next step on their career path. A strong customer service approach is essential in this position.

Job Responsibilities:

• Manage a caseload of 30-40 assisted job seekers at a time with a total of approximately 130 clients served per year.
• Provide services in all aspects of the job search process except job development.
• Develop individualized service plans with job seekers. Support, monitor and adjust service plans throughout & follow-up with individuals through to exit.
• Conduct regular employment counselling sessions with all participants, adjusting their service plans to meet their service & employability needs.
• Provide career exploration, identification and clarification of skills, education, experience and aptitudes in relation to short and long term career and employment goals through individual career counselling and group facilitation.
• Coach clients to increase skills in job search strategies, research and self marketing and presentation. Provide coaching in life skills that support successful employment.
• Identify barriers to employment and assist clients in increasing job readiness skills, through effective job search strategies.
• Administer & interpret employability tests designed to determine the interests, aptitudes & abilities of clients (if required).
• Assess need for assistance such as rehabilitation, financial aid or further vocational, language, literacy training or upgrading and refer clients to the appropriate services.
• Provide support, referrals and guidance to clients in assessing their qualifications against job requirements and access to professional accreditation, language credentials and prior learning assessments.
• Provide supported referral and access to other services including but not limited to education & training.
• Provide education and guidance regarding the Second Career application process and be responsible for processing and overseeing the complete assembly of the application and writing the summary report rational document for all Second Career clients on caseload.
• Develop and deliver job search workshops.
• Collaborate with job developer regarding appropriate job placement and matching for clients.
• Utilize the EOIS system for registering, tracking, updating records of activities, conducting follow up interviews with clients and monitoring and reviewing reports.
• Document all participant case notes including decisions, rationale & activities in EOIS (Employment Ontario database) as well as physical files as per EO requirements.
• Provide assistance to both Resource and Information and assisted clients in workshops and in the Computer Lab.
• Provide ongoing follow-up support to ensure participants are linked-back into service or other interventions at the 3, 6 and 12 month period after participant has exited the program.
• Work collaboratively & effectively with all members of the Employment Services Team.
• Manage scheduling of appointments and other administrative duties.
• Other duties as assigned.

Key Qualifications:

• Relevant post secondary education (degree or diploma) in a field related to Career Counselling.
• A minimum of two (2) years work experience in the career services sector.
• Extensive knowledge of Employment Services, specifically MTCU programs & services.
  • Superior customer service skills.
• Ability to work collaboratively & effectively with all team members.
• Strong career assessment skills & a high level of comfort with the administration & interpretation of the tools.
• Extensive knowledge of the Canadian labour market.
• Excellent group workshop facilitation skills and experience delivering employment workshops to diverse groups.
• Sound knowledge of adult education principles.
• Demonstrated proficiency in use of computer technology including Microsoft Office (Word, Excel, & Outlook), on-line employment tools, and customized employment software. Experience using CaMS is an asset.
• Excellent organizational, analytical, problem-solving & decision-making skills.
• Capable of handling and prioritizing a wide variety of tasks in a fast-paced environment.
• Experience working with a broad range of career & workplace issues & with diverse cultures.
• Proficiency at report writing.
• Superior verbal & written command of the English language.
• Knowledge of Mississauga/Peel Region job search, education and community resources preferred.
• Additional language(s) an asset.
• Flexibility to work days/evenings/week-ends.

Qualified applicants are encouraged to apply.  Please forward resume & letter of interest by February 24, 2012 to:

Human Resources Department
Family Services of Peel
501-151 City Centre Drive
Mississauga ON L5B 1M7
Fax: 905-270-2869
E-mail: fsp@fspeel.org

We thank all applicants however only those who are selected for an interview will be contacted.

No telephone calls please

As an equal opportunity employer, it is Family Services of Peel’s policy to recruit & select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.

Family Services of Peel is committed to developing a staff team that reflects the community in which we work, & the people we serve.

As a member of this dynamic Agency, staff will be asked to undertake & lead special assignments. This may include participation in fundraising, strategic planning, & other related activities which contribute to the continuous transformation of Family Services of Peel.