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Working at FSP

Are you interested in working at an organization that is committed to excellence and adds value to the community? Family Services of Peel is a progressive, multi-service Agency offering a dynamic work environment and culture. To ensure the highest standards of service for our clients and community, our staff are experienced and qualified professionals who reflect the richness of our diverse community. We offer our staff ongoing professional development and training, opportunities for advancement, and a competitive salary. We encourage you to review our current job postings and invite you to submit your resume and letter of interest. Please check back soon again if there are no vacancies currently posted. Family Services of Peel is an equal opportunity employer and we welcome applications from all qualified persons. Accommodation is available for applicants selected for an interview.

Manager of Community Supports - Developmental Services

Job Type

  • Full Time
  • This is a temporary job to back-fill a leave of absence

Unionized

  • No

Job Reference #

  • DS 0319-01

Submission Deadline

  • March 24, 2019

Job Description

  • The Manager of Community Supports provides program leadership, staff direction and management, as well as ensures that the highest quality of services are delivered in the Adult Protective Services (APS) and the Supported Independent Living (SIL) programs. The objective is to provide exceptional leadership as it relates to the program success, client satisfaction, staff management and the strengthening of community partnerships. The position plays a key role in developing the Agency’s quality management processes, including continuous quality improvement and outcome evaluation, to ensure leading-edge, integrated and responsive services to our community.

Job Responsibilities

  • To ensure accountability of staff in their assignments, with particular attention paid to quality of service, productivity, case management, program effectiveness, client satisfaction and partnerships development.
  • To provide ongoing information to the Director regarding efficient and effective programming and service delivery, support and consultation in program development and collaborative working relationships with community partners to achieve integrated and solution-focused support, service systems and service delivery.
  • To provide direction and leadership in the continuous improvement of service processes and procedures such as flow in assignment of cases, team assessment, treatment plans, evaluation of services, and implementation of protocol commitments
  • To ensure program standards are maintained, and advise and inform the Director of required changes
  • To participate in the preparation of annual service plans and related funding submissions
  • To maintain a close liaison with other program Managers within the FS network
  • To represent the Agency or provide staff support to certain committees as designated by the Director, e.g. Board Committees, Community Committees, etc.
  • To liaise with and inform all relevant / potential community partners of program services, including the co-ordination of changes and developments as appropriate
  • To conduct performance appraisals, plan and provide developmental coaching and training
  • To assign staff to programs and projects, monitor and guide results
  • To facilitate case conferencing meetings and problem solving and provide external expertise to support staff
  • To ensure that all activities comply with the requirements of Employment Legislation and the Occupational Health and Safety Act
  • To develop and coordinate practicum experiences for social work and social service students, and liaise with the respective educational programs
  • To prepare regular submissions and reports required by funders and meet all deadlines
  • To prepare annual program documents, manage implementation, monitor activity, including approval of invoices and preparation of reports as related to program needs and guidelines
  • To assist the Director with the orientation and development of programs for Board, community and other agency departments or teams as required
  • To interpret annual plan, set and monitor team objectives linked to plan
  • To lead department meetings and strategies
  • To ensure a safe, supportive, positive work environment that is competent, promotes learning and embraces diversity
  • To maintain the strictest confidence for all matters related to work in the agency in accordance with relevant agency policy and practice
  • To manage other related activities or projects as assigned or to support absence of other Managers

Key Qualifications

  • University degree in the behavioural sciences, Masters-level preferred
  • Advanced supervisory skills
  • 5 years direct social work practice experience with a variety of populations including persons with developmental disabilities, vulnerable adult populations, dual-diagnosis, and other complex mental health conditions and homelessness
  • 5 years demonstrated management experience, skills and abilities including the development and leadership of staff, preferably in a unionized environment
  • Familiarity with strengths-based approaches
  • Strong communication, report writing and organizational skills
  • Membership in good standing in a recognized accrediting body
  • Experience serving the needs of diverse communities
  • Experience in managing quality assurance and accreditation programs
  • Excellent skills with budgeting, expense management and staff scheduling
  • Computer skills (proficiency in MS Word, Excel and data base usage)
  • Demonstrate efforts to continuously update skills
  • Knowledge of, and experience in, providing Critical Incident Stress Management (CISM)
  • Additional language(s) an asset
  • Valid Ontario driver’s license and regular access to a vehicle

Please forward your letter of interest and résumé by March 24, 2019 to:

Human Resources Department
Family Services of Peel
Reference competition DS 0319-01 in subject line
151 City Centre Drive, Suite 501
Mississauga ON, L5B 1M7
Fax: (416) 352-5396 | Email: fsp@fspeel.org

Group Leader- Partner Assault Response (PAR)

Job Type

  • Part Time

Hours

  • 4 – 8 hours per week

Unionized

  • Yes

Job Reference #

  • PAR 0219-01

Submission Deadline 

  • March 17, 2019

Job Description

  • The Partner Assault Response (PAR) program addresses violence in intimate partner relationships with the aim of enhancing victims’ safety and increasing offenders’ accountability. The Program requires part-time temporary Group Leaders with a strong Clinical background, as well as demonstrated work experience in domestic violence.

Job Responsibilities 

  • Facilitate and coordinate Partner Assault Response (PAR) group programs for partner abuse response
  • Support the clients in overcoming barriers to resuming respectful relationships
  • Facilitate workshops, ensuring objective are achieved
  • Assist group members to articulate their goals and monitor their progress
  • Manage the development of group dynamics and ensure the program is participative and interactive
  • Manage group member behavior, redirect members to counsellor or refer to more appropriate groups
  • Ensure confidentiality of client names and circumstances, and emphasize the importance of ‘group confidentiality’ with group members
  • Meet all service delivery standards
  • Implement suggested changes from the Advisory Committee to the program
  • Contact appropriate authorities when conflicting / problematic situations arise
  • Take attendance for each session, enter and monitor data daily/weekly
  • Follow agency policies and procedures including confidentiality and privacy standards
  • Perform clean-up and closure of room and office as required
  • Contact absent participants to encourage return to the program or identify the reasons for the absence
  • Collect group statistics for Program Manager
  • Participate in team meetings and provide input and ideas for improving services
  • Contribute to team assignments and projects
  • Share in handling workload for positive results
  • Maintain the strictest confidence for all matters related to work in the Agency in accordance with relevant agency policy and practice
  • Monitor requirements and upgrade knowledge and skills for client service
  • Perform other relevant duties as assigned

Key Qualifications 

  • Masters Degree in a relevant field (e.g. Masters of Social Work, Psychology, etc.)
  • Current membership in good standing in a recognized accrediting body
  • Minimum of 3-5 years paid work experience in providing counselling to individuals, couples and families
  • Proven ability to facilitate adult learning sessions (will be co-facilitating day/evening and/or week-end group for individuals who have been charged for partner violence)
  • Experience in working with clients who have abusive behaviors
  • Competence in brief therapy, family and couples counselling, cognitive counselling approaches and group facilitation
  • Training in cognitive/behavioral approaches, addiction and mental health issues and approaches are desired
  • Strong communication skills and understanding of various learning styles and how to meet those needs
  • Experience engaging and working with the various diverse communities
  • Excellent interpersonal and communication skills
  • Ability to work days/evenings/week-ends
  • Excellent oral and written command of the English language
  • Ability to work in various locations throughout the Peel, if required
  • Proficiency in MS Word, PowerPoint and Excel
  • Additional language(s) an asset
  • A valid Ontario Drivers License and a vehicle is an asset
  • Demonstrated efforts to continuously update skills

Please forward your letter of interest and résumé by March 17, 2019 to:

Human Resources Department
Family Services of Peel
Reference competition PAR 0219-01 in subject line
151 City Centre Drive, Suite 501
Mississauga ON, L5B 1M7
Fax: (416) 352-5396 | Email: fsp@fspeel.org

Clinical Liaison Counsellor (Shelter System) - Developmental Services

Job Type

  • Full Time

Hours 

  • 35 hours per week

Unionized

  • Yes

Job Reference #

  • DS 1118-02

Submission Deadline

  • January 13, 2018

Job Description

  • Family Services of Peel, in partnership with The Peel Crisis Capacity Network, The Salvation Army – Peel Cawthra Shelter, Brampton-Caledon Community Living, and Community Living Mississauga, are the participating Agencies in the development of an innovative, collaborative project aimed at reducing homelessness and minimizing the utilization of the shelter system for people with developmental and mental health challenges. The Clinical Liaison Counsellor will provide Clinical and supportive counselling on emotional, psychological and social issues so clients can move from the shelter system to housing stability, independence and enhanced quality of life; identify and complete all processes and paperwork necessary to secure stable and affordable housing; build capacity with the system and sectors to ensure housing stability through a wraparound system; and work collaboratively with all partners to achieve deliverables of the project. This is a time-limited job to a maximum of fifteen (15) months.

Job Responsibilities 

  • Create innovative housing options outside of the shelter system
  • Work collaboratively with families and clients to prevent homelessness by arranging housing options and support clients to ensure stable housing
  • Develop linkages to appropriate services
  • Provide crisis support to clients who are homeless or at risk of becoming homeless
  • Establish working protocols with the shelter system to identify gaps and service needs
  • Provide advocacy to individuals and families
  • Mediate conflicts and conduct dispute resolution in matters of landlord and tenant issues
  • Work within the justice and corrections system to ensure that alternative services/supports are available, other than incarceration
  • Provide advocacy to individuals and families
  • Mediate conflicts and conduct dispute resolution in matters of landlord and tenant issues
  • Work within the justice and corrections system to ensure that alternative services/supports are available, other than incarceration
  • Work with the criminal justice system to support and divert individuals from incarceration and homeless
  • Work with municipalities and the region to provide ‘affordable/rent geared-to-income’ units
  • Work with the private sector to create relationships for collaborative opportunities for housing units
  • Represent the Agency at community planning tables
  • Develop and write proposals, where required
  • Provide Clinical Counselling to individuals and families
  • Facilitate psycho-educational workshops
  • Data collection as identified by the project and the collaborative
  • Administrative duties as required
  • Provide consultation and service direction to front line support workers in the developmental services programs
  • Attend project team meetings
  • Develop, organize and present to community groups to enhance and enrich affordable community housing capacity
  • Establish and maintain positive relationships with community project partners
  • Other duties as assigned by Program Manager

Key Qualifications

  • Masters degree in relevant field
  • A minimum of 3-years of paid work experience at the Masters level:
    • In Clinical Counselling
    • providing clinical support at the Masters level to people with developmental disabilities and mental health challenges (developmental disabilities as defined by the Government of Ontario’s Select Committee on Developmental Services)
    • Working in the shelter system
  • Valid Ontario driver’s license, appropriate insurance and daily access to a reliable vehicle
  • Superior written and verbal command of the English language
  • Computer proficiency in MS Word, Excel and data bases
  • Demonstrated efforts to continuously update skills
  • Current 1st Aid and CPR certification
  • Strong communication skills, including presentations
  • Flexibility to work at a variety of locations throughout Peel region
  • Additional language(s) an asset
  • Ability to work days/evenings/week-ends

Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession.

Family Services of Peel is committed to developing a staff team that reflects the community in which we work, and the people we serve. Family Services of Peel is an equal opportunity employer. We recruit and select applicants for employment solely on the basis of qualifications and in accordance with privacy legislation. By submitting your application, you are providing your consent for the recruiter to conduct employment references.

Please forward your letter of interest and résumé by January 13, 2018 to:

Human Resources Department
Family Services of Peel
Reference competition DS 1118-02 in subject line
151 City Centre Drive, Suite 501
Mississauga ON, L5B 1M7
Fax: (416) 352 – 5396 | Email: fsp@fspeel.org

Facilitator - Supported Independent Living (Full-Time)

Job Type

  • Full Time

Hours

  • 35 hours per week

Salary

  • $43, 706

Unionized

  • Yes

Job Reference #

  • SIL 0219-02

Submission Deadline 

  • March 17, 2019

Job Description 

  • To provide personal support to adults with a developmental disability in supported individual living settings. The objective is to implement an Individual Support Plan for continued independent living and client enjoyment of a lifestyle which promotes participation, friendships and citizenship in the community.

Job Responsibilities

  • To coordinate cases, intake and assessment
  • To develop, implement and provide services based on and reflective of person-centred planning, self-determination and choice
  • To ensure that clients receive the contracted hours of support as identified
  • To develop and maintain a trusting and empowering relationship with the client
  • To facilitate the continued development of skills necessary to live independently and safely
  • To ensure safe and suitable living arrangements
  • To plan for clients’ changing needs as a result of aging, medical, and/or psycho-social needs
  • To develop opportunities for increased inclusion within in clients’ respective communities, as well as creating opportunities for increased friendships and affiliations
  • To provide clients and caregivers with community information and service referrals
  • To facilitate crisis intervention for clients (abuse, post-traumatic stress, panic situations, suicidal ideation or other critical incidents) advocate and support clients or refer them to other resources
  • To ensure clients get to appointments and services when required
  • To meet all service delivery standards
  • To maintain case files with historical and current information regarding clients’ status, assessment, service plans, service provided, outcome and evaluation, and all case notes
  • To provide statistical and incident information to manager for monthly and quarterly reports
  • To write letters or memos regarding service
  • To participate in providing information, and contributing to special reports, proposals or projects
  • To attend all required training: e.g. Social Role Valorization, Personal Outcome Measures, First Aid and CPR, CPI, and other training as relevant
  • To comply with current Ministry serious occurrence reporting and guidelines
  • To participate in team meetings and provide input and ideas for improving services.
  • To contribute to team assignments and projects
  • To maintain confidentiality for all matters related to Agency work in accordance with relevant Agency policies and procedures
  • To participate in orientation and training of placement students
  • To perform other relevant duties as assigned, for team or Agency

Key Qualifications

  • Bachelors level degree in related field and /or community college diploma specific to developmental disabilities combined with a minimum of 3-years paid work experience working with adults who are developmentally disabled individuals (developmental disabilities as defined by the Government of Ontario’s Select Committee on Developmental Services)
  • Demonstrated experience in working with people with a dual diagnosis (complex mental health needs and developmental disability)
  • Current 1st Aid and CPR certification
  • Superior written and oral command of the English language
  • Strong communication skills, including presentations
  • Computer proficiency in MS Word, Excel, and data bases
  • Demonstrated efforts to continuously update skills
  • Ability to work day, evening and week-end hours
  • A valid Ontario Driver’s License in good standing, a clean driving record, appropriate insurance and a vehicle are required for this position.
  • Flexibility to work at a variety of locations throughout Peel region
  • Additional language(s) an asset

Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession.

Family Services of Peel is committed to developing a staff team that reflects the community in which we work, and the people we serve. Family Services of Peel is an equal opportunity employer. We recruit and select applicants for employment solely on the basis of qualifications and in accordance with privacy legislation. By submitting your application, you are providing your consent for the recruiter to conduct employment references.

Please forward your letter of interest and résumé by March 17, 2019 to:

Human Resources Department
Family Services of Peel
Reference competition SIL 0219-02 in subject line
151 City Centre Drive, Suite 501
Mississauga ON, L5B 1M7
Fax: (416) 352 – 5396 | Email: fsp@fspeel.org

Facilitator - Supported Independent Living (Part-Time)

Job Type

  • Part Time

Hours

  • 17.5 hours per week

Salary

  • $21,853

Unionized

  • Yes

Job Reference #

  • SIL 0219-02

Submission Deadline 

  • March 17, 2019

Job Description 

  • To provide personal support to adults with a developmental disability in supported individual living settings. The objective is to implement an Individual Support Plan for continued independent living and client enjoyment of a lifestyle which promotes participation, friendships and citizenship in the community.

Job Responsibilities

  • To coordinate cases, intake and assessment
  • To develop, implement and provide services based on and reflective of person-centred planning, self-determination and choice
  • To ensure that clients receive the contracted hours of support as identified
  • To develop and maintain a trusting and empowering relationship with the client
  • To facilitate the continued development of skills necessary to live independently and safely
  • To ensure safe and suitable living arrangements
  • To plan for clients’ changing needs as a result of aging, medical, and/or psycho-social needs
  • To develop opportunities for increased inclusion within in clients’ respective communities, as well as creating opportunities for increased friendships and affiliations
  • To provide clients and caregivers with community information and service referrals
  • To facilitate crisis intervention for clients (abuse, post-traumatic stress, panic situations, suicidal ideation or other critical incidents) advocate and support clients or refer them to other resources
  • To ensure clients get to appointments and services when required
  • To meet all service delivery standards
  • To maintain case files with historical and current information regarding clients’ status, assessment, service plans, service provided, outcome and evaluation, and all case notes
  • To provide statistical and incident information to manager for monthly and quarterly reports
  • To write letters or memos regarding service
  • To participate in providing information, and contributing to special reports, proposals or projects
  • To attend all required training: e.g. Social Role Valorization, Personal Outcome Measures, First Aid and CPR, CPI, and other training as relevant
  • To comply with current Ministry serious occurrence reporting and guidelines
  • To participate in team meetings and provide input and ideas for improving services.
  • To contribute to team assignments and projects
  • To maintain confidentiality for all matters related to Agency work in accordance with relevant Agency policies and procedures
  • To participate in orientation and training of placement students
  • To perform other relevant duties as assigned, for team or Agency

Key Qualifications

  • Bachelors level degree in related field and /or community college diploma specific to developmental disabilities combined with a minimum of 3-years paid work experience working with adults who are developmentally disabled individuals (developmental disabilities as defined by the Government of Ontario’s Select Committee on Developmental Services)
  • Demonstrated experience in working with people with a dual diagnosis (complex mental health needs and developmental disability)
  • Current 1st Aid and CPR certification
  • Superior written and oral command of the English language
  • Strong communication skills, including presentations
  • Computer proficiency in MS Word, Excel, and data bases
  • Demonstrated efforts to continuously update skills
  • Ability to work day, evening and week-end hours
  • A valid Ontario Driver’s License in good standing, a clean driving record, appropriate insurance and a vehicle are required for this position.
  • Flexibility to work at a variety of locations throughout Peel region
  • Additional language(s) an asset

Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession.

Family Services of Peel is committed to developing a staff team that reflects the community in which we work, and the people we serve. Family Services of Peel is an equal opportunity employer. We recruit and select applicants for employment solely on the basis of qualifications and in accordance with privacy legislation. By submitting your application, you are providing your consent for the recruiter to conduct employment references.

Please forward your letter of interest and résumé by March 17, 2019 to:

Human Resources Department
Family Services of Peel
Reference competition SIL 0219-02 in subject line
151 City Centre Drive, Suite 501
Mississauga ON, L5B 1M7
Fax: (416) 352 – 5396 | Email: fsp@fspeel.org

Facilitator - Partner Assault Response (PAR) and Partner Check

Job Type

  • Full Time

Hours

  • 35 hours per week

Salary

  • $48,033.42

Unionized

  • Yes

Job Reference #

  • PAR 1118-01

Submission Deadline 

  • December 18, 2018

Job Description

  • Administer court-mandated and Ministry of Community Safety and Correctional Service referrals and conduct Partner Checks with the partners of PAR clients.

Job Responsibilities 

  • Pre-screen PAR clients
  • Book appointments for PAR clients, re-booking of clients, and cancellation of appointments
  • Monitor number of clients on wait lists for PAR
  • Conduct Partner Checks with the partners of PAR clients
  • Respond to community or public inquiries and provide referrals
  • Respond to callers with utmost courtesy at all times
  • Arrange for language interpreters, as needed
  • Coordinate the updating and revision of Intake procedures in consultation with the Program Manager
  • Administer court-mandated and Ministry of Community Safety and Correctional Service referrals
  • Notify Counsellors of scheduled appointments
  • Input client data on case management software
  • Participate in team meetings and provide input and ideas for improving services
  • Contribute to team assignments and projects
  • Maintain the strictest confidence
  • Participate in the orientation and training of new employees or students
  • Other relevant duties as assigned

Key Qualifications 

  • Bachelors level degree, preferably with a specialization in social services or related field
  • 3-5 years paid work experience in the VAW sector
  • Experience working with women and men who have experienced abuse
  • Excellent customer service and interpersonal skills
  • Training in office administration
  • Knowledge of, and experience with, crisis intervention and de-escalation
  • Experience working with staff and clients from diverse backgrounds
  • Understanding of issues pertaining to violence and its impacts
  • Additional language(s) an asset
  • Strong organization skills, multi-tasking abilities and detail orientation
  • Familiarity with social services within the Peel Region
  • Superior written and oral command of the English language
  • Computer competency (i.e. MS Word, Excel, and various databases)
  • Knowledge of computer systems hardware and software, as well as other office equipment such as fax, photocopier, etc.
  • Ability to work with minimal supervision
  • Team player
  • Flexibility to work day, evening and week-end hours as required (alternate Saturdays)
  • Ability to work in various locations throughout Peel
  • Other relevant duties as assigned

Please forward your letter of interest and résumé by December 18, 2018 to:

Human Resources Department
Family Services of Peel
Reference competition PAR 1118-01 in subject line
151 City Centre Drive, Suite 501
Mississauga ON, L5B 1M7
Fax: (416) 352 – 5396 | Email: fsp@fspeel.org