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HIDDEN RACISM IN THE REGION OF PEEL
March 15, 2023
Literature Review and Demographic Analysis on Microaggression experienced by Black Youths
The Black population in the Region of Peel represents the second largest visible minority in the Region of Peel. It has steadily increased from 116,265 in 2011 to 137,295 in 2021, with a positive population growth of 18% over the last ten years. Migration is the main driving force behind the population increase in the Region of Peel, where Black families face new challenges in addressing their social, economic, educational, and healthcare needs.
The Peel Institute of Research and Training (PIRT), the research arm of Family Services of Peel (FSP), with the support of the Digital Citizen Contribution Program (DCCP) of the Department of Canadian Heritage, has conducted a literature review and demographic analysis. Online misinformation and disinformation were examined to determine how social media influence people’s perceptions of Black youth within the Region of Peel.
The literature review produced significant findings about the experiences of Black youth within the Region of Peel. Stereotypes of Black people portrayed in mainstream media have been perpetuated due to misinformation and disinformation on social media. These stereotypes contribute to racial microaggressions. Real-life consequences have been felt, within the education system and in daily life, in public and social spheres, in the workplace, in housing, in healthcare, in financial institutions, as well as with the police.
A demographic analysis was also conducted, examining the demographics of the Region of Peel. This analysis has determined where the highest concentrations of the Black population live in relation to the availability of Black-focused services. It also explored some of the critical life areas mentioned above, such as education, housing, and policing, to determine the Black population’s experiences in the Region of Peel and how they differ.
For more information, please contact:
Sandra Rupnarain Sam Doku
Executive Director Anti-Black Racism Coordinator
Working at FSP

Board Member (Volunteer)
Job Type
- Part-Time
Hours
- 2-Hours/Week
Salary
- N/A – Volunteer Position
Unionized
- No
Job Reference Number
- Board Member (Volunteer)
Submission Deadline
- Open until filled
Job Description and Qualifications
Family Services of Peel (FSP) is a not-for-profit multi-service agency that delivers a range of counselling, education, employment, and support services. Founded in 1971, FSP was established to provide services to residents of Peel that focus on promoting and enhancing the well-being of individuals, couples and families.
You can make a difference in your community by joining Family Services of Peel’s volunteer Board of Directors. We are currently accepting applications from individuals who live and/or work in the Region of Peel and reflect the diversity of the community we serve. Preferred candidates will have knowledge, skills, and experience in various areas relevant to a not-for-profit organization, such as clinical/healthcare, marketing, public relations, and labour relations.
Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity. We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process.
Family Services of Peel is an equal opportunity employer and we are committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process. All information that is received in regards to accommodations will be kept confidential.
We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase. We recognize and deeply appreciate their historic connection to this place.
It is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.
Please forward your letter of interest and résumé to:
Board of Directors Recruitment Committee
Family Services of Peel
Reference Board Member (Volunteer) in subject line
5975 Whittle Road, Suite 300
Mississauga ON, L4Z 3N1
Email: [email protected]
No telephone calls please
Director of Finance
Job Type
- Full-Time
Hours
- 35-Hours/Week
Salary
- $95,000
Unionized
- No
Job Reference Number
- Director of Finance
Submission Deadline
- Competition open until position is filled
Job Description
Reporting to the Executive Director, the Director of Finance provides effective management of the financial requirements of the Agency. This includes all aspects of financial planning, accounting and reporting, payroll, risk management, management and control using a continuous quality improvement and best practice approach to reviewing and improving financial management functions. As a member of the Senior Leadership Team, participates in planning and decision-making for the Agency.
Job Responsibilities
- Lead the budget and financial planning process, meeting all deadlines for review and approval
- Monitor, analyze and report on the current financial situations of the Agency
- Streamline financial reporting processes, ensure deadlines are met, including statements and funder and government reporting requirements
- Assist with the preparation of the annual budget and budgets for funding proposals
- Review and further develop internal controls to improve efficiency and effectiveness and to minimize risk
- Coordinate year-end audit. Ensure that all working papers are prepared in advance of the audit. Work collaboratively with auditors.
- Prepare the financial portion of grant applications, proposals and other Agency business documents
- Manage Agency finances to ensure cash requirements are met
- Arrange adequate lines of credit, invests surplus cash according to Agency objectives
- Tracks changes in accounting standards and implements changes and procedures for the Agency
- Recruit, train and manage employees including performance management, performance appraisals, and skills development
- Monitor work distribution and ensure that direct reports are meeting the expectations of their positions
- Work collaboratively with direct reports to identify and implement professional development activities which support individual and organizational objectives
- Review processes continuously to ensure efficiency
- As a member of the senior leadership team, work collaboratively with Senior Leadership Team members in decision-making and setting of organizational goals and objectivesk
- Contribute to the development and achievement of the organization’s strategic plan
- Ensure that financial and administrative operations incorporate strategic planning directions as well as organizational goals and objectives
- Support non-financial Managers and Directors in understanding, monitoring and explaining their budgets
- Act as the staff lead for Finance in the Resource Planning Committee (RPC), a committee of the Board of Directors
- Collect and analyze statistical information and prepare reports for organizational decision-making
- Contribute to Agency projects and support Board/Management decisions and strategies
- Conduct all activities within the Agency standards and policies and required legislation
- Perform other relevant duties as assigned, for team or Agency
Key Qualifications
- Professional accounting designation (CA, CMA or CGA)
- Business degree from a recognized University
- 1O years financial management experience including with progressive responsibility for the overall administrative affairs of a not-for profit organization with an annual budget of $5,000,000+
- Knowledge of not-for-profit fund accounting and legislation governing registered charities
- Membership in good standing within a recognized governing body
- Excellent financial analysis and reporting skills
- Demonstrated experience in developing strong internal control processes
- Demonstrated experience in developing solid financial and administrative systems, policies and procedures
- Strong organizational skills and multi-tasking capabilities
- Strong computer and technology knowledge including networks, PC hardware, software and telecommunication
- Good communication and interpersonal skills including ability to work effectively with non-financial managers
- Ability to meet deadlines
- Ability to maintain strict confidentiality
- Strong computer skills including proficiency in MS Word, Excel, and Accounting Software
- Demonstrate efforts for continuous learning and development
- Ability to work days/evenings/week-ends
- Must provide Vulnerable Sector Police Check, to be obtained at own expense.
Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. To ensure the highest standards of service for our clients, our staff are experienced and qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession.
As a member of this dynamic Agency, staff will be asked to undertake and lead special assignments. This may include participation in fundraising, strategic planning and other related activities which contribute to the continuous transformation of Family Services of Peel.
Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity. We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process.
Family Services of Peel is an equal opportunity employer and we are committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process. All information that is received in regards to accommodations will be kept confidential.
We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase. We recognize and deeply appreciate their historic connection to this place.
It is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.
Please forward your letter of interest and résumé to:
Human Resources Department
Family Services of Peel
Reference competition Director of Finance in subject line
5975 Whittle Road, Suite 300
Mississauga ON, L4Z 3N1
Email: [email protected]
We thank all applicants however only those selected for an interview will be contacted.
No telephone calls please
Career Coach
Job Type
- Full-Time
Hours
- 35-Hours/Week
Salary
- $30.08/hour
Unionized
- Yes
Job Reference Number
- Career Coach
Submission Deadline
- Competition open until position is filled
Job Description
Provide client-centred employment services that support individuals in securing and maintaining sustainable employment. Deliver Employment Ontario (EO) services including assessment, career planning, job search support, employer engagement, job placement, and retention services while meeting funding and service standards.
Job Responsibilities
- Conduct client assessments and develop Employment Action Plans
- Provide one-on-one career coaching, employment counselling, and ongoing case management
- Support clients with job readiness, résumé and cover letter development, interview preparation, career exploration, and workplace success
- Administer employment and career assessments and coordinate referrals to community supports and training opportunities
- Process Employment Ontario (EO) programs and applications, including work placements and Second Career, where applicable
- Facilitate workshops, information sessions, and group training on employment-related topics
- Develop and maintain relationships with employers to identify job opportunities, support placements, and promote Employment Ontario (EO) services
- Participate in outreach, networking events, job fairs, and community partnerships
- Match clients to employment opportunities and monitor placements to support successful outcomes
- Maintain accurate client records, case notes, contracts, databases, reports, and documentation in compliance with funding requirements
- Assist with program development, marketing, promotional activities, evaluations, and continuous service improvement
- Participate in team meetings, staff training, and other duties that support program and agency objectives
- Other relevant duties as assigned for team or Agency
Key Qualifications
- Post-secondary degree in the areas of Human Services, Social Work, Business, or Career Counselling or related field
- Minimum two years’ experience delivering employment or career services
- Strong knowledge of the Canadian labour market, employment trends, workplace practices, and job search strategies
- Experience supporting individuals facing multiple barriers to employment
- Proven ability to build employer partnerships, facilitate workshops, and achieve performance targets
- Strong interpersonal, coaching, presentation, organizational, and customer service skills
- Knowledge of Employment Ontario (EO), Ontario Works (OW), and community resources is an asset
- Demonstrated commitment to equity, diversity, inclusion, cultural competence, and anti-racist practices
- Excellent written and verbal communication skills with strong computer proficiency, including MS Office, databases, virtual platforms, and social media
- Ability to work independently and collaboratively while maintaining confidentiality
- Valid Ontario driver’s licence, reliable vehicle, flexibility to work across locations and occasional evenings/weekends, and ability to meet remote work requirements
- Additional language(s) are an asset
- Must provide Vulnerable Sector Police Check, to be obtained at own expense.
Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. To ensure the highest standards of service for our clients, our staff are experienced and qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession.
As a member of this dynamic Agency, staff will be asked to undertake and lead special assignments. This may include participation in fundraising, strategic planning and other related activities which contribute to the continuous transformation of Family Services of Peel.
Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity. We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process.
Family Services of Peel is an equal opportunity employer and we are committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process. All information that is received in regards to accommodations will be kept confidential.
We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase. We recognize and deeply appreciate their historic connection to this place.
It is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.
Please forward your letter of interest and résumé to:
Human Resources Department
Family Services of Peel
Reference competition Career Coach in subject line
5975 Whittle Road, Suite 300
Mississauga ON, L4Z 3N1
Email: [email protected]
We thank all applicants however only those selected for an interview will be contacted.
No telephone calls please
Adult Protective Services (APS) Worker - Developmental Services Program
Job Type
- Full-Time
Hours
- 35-Hours/Week
Salary
- $54,727.34/annum
Unionized
- Yes
Job Reference Number
- Adult Protective Services Worker
Submission Deadline
- Competition open until position is filled
Job Description
To assess needs, and develop and implement personal Individual Support Plans for adults who have a developmental disability (developmental disability as defined by the Government of Ontario’s Select Committee on Developmental Services) to enhance their ability to continue to live independently in their community. The objective is to support individuals and, if permission is given from the individual, their families or caregivers in continuing independent living and integration into the community.
Job Responsibilities
- Provide individualized supports to adults with developmental disabilities (developmental disabilities as defined by the Government of Ontario’s Select Committee on Developmental Services) who are living independently in the community
- Provide educational and learning assistance in order that individuals are able to live independently and without endangering themselves and others
- Facilitate and coordinate the necessary supports individuals may require and/or seek which they identify for themselves
- Support individuals in developing friendships within the community and affiliations which decrease their sense of isolation
- Help mediate, facilitate and inform individuals to make choices for themselves and promote self determination
- Provide a range of instrumental and counselling (practical and supportive) services to individuals
- Provide crisis support and immediate intervention supports
- Work with individuals who have complex and challenging needs
- Work with other community agencies and community personnel
- Maintain current, accurate and detailed files and written support plans, which meet agency and funder requirements
- Correspond in a manner which is clear, concise, factual and accurate
- Follow all regulated policy and procedure as outlined by Agency, funders and appropriate governing legislation
- Receive, assess and support all eligible persons
- Participate and represent the Agency in community activities as they may relate to Developmental Services
- Comply with the criteria for Serious Occurrence Reporting
- Facilitate group education and instruction
- Establish and maintain positive relationships with key community collaterals
- Other duties as assigned
Key Qualifications
- Bachelors level degree in Social Work/Psychology/Social Development combined with a minimum of 3-years paid work experience working with adults who are developmentally disabled individuals (developmental disabilities as defined by the Government of Ontario’s Select Committee on Developmental Services)
- Demonstrated experience in working with people with a dual diagnosis (complex mental health needs and developmental disability)
- Current 1st Aid and CPR certification
- As there may be a remote component to this job, the ability to work from home, consisting of a safe and private home office setting and the necessary technical equipment and high-speed Internet access for remote work
- Familiarity with virtual work platforms
- Ability to mediate conflict
- Valid Ontario driver’s license, appropriate insurance and daily access to a reliable vehicle.
- Superior written and verbal command of the English language
- Computer proficiency in MS Word, Excel and data bases
- Demonstrated efforts to continuously update skills
- Additional language(s) an asset
- Ability to work days/evenings/week-ends
- Must provide Vulnerable Sector Police Check, to be obtained at own expense.
Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. To ensure the highest standards of service for our clients, our staff are experienced and qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession.
As a member of this dynamic Agency, staff will be asked to undertake and lead special assignments. This may include participation in fundraising, strategic planning and other related activities which contribute to the continuous transformation of Family Services of Peel.
Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity. We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process.
Family Services of Peel is an equal opportunity employer and we are committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process. All information that is received in regards to accommodations will be kept confidential.
We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase. We recognize and deeply appreciate their historic connection to this place.
It is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.
Please forward your letter of interest and résumé to:
Human Resources Department
Family Services of Peel
Reference competition Adult Protective Services Worker in subject line
5975 Whittle Road, Suite 300
Mississauga ON, L4Z 3N1
Email: [email protected]
We thank all applicants however only those selected for an interview will be contacted.
No telephone calls please
Facilitator - Supported Independent Living (SIL) - Developmental Services Program
- Full-Time
Hours
- 35 hours per week
Salary
- $53,683.86/annum
Unionized
- Yes
Job Reference Number
- Facilitator, SIL
Submission Deadline
- Competition open until position is filled
Job Description
To provide personal support to adult clients with developmental disabilities in supported individual living settings. The objective is to implement Individual Support Plans for continued independent living and
client enjoyment of a lifestyle which promotes participation, friendships and citizenship in the community.
Job Responsibilities
- Coordinate cases, intake and assessments
- Develop, implement and provide services based on, and reflective of, person-centred planning, self-determination and choice
- Ensure that clients receive the contracted hours of support as identified
- Develop and maintain a trusting and empowering relationships with clients
- Facilitate the continued development of skills necessary to live independently and safely
- Ensure safe and suitable living arrangements
- Plan for clients’ changing needs as a result of aging, medical, and/or psycho-social needs
- Develop opportunities for increased inclusion within clients’ community, as well as creating opportunities for increased
friendships and affiliations - Provide clients and caregiver(s) with community information and service referrals
- Facilitate crisis intervention for clients (abuse, post-traumatic stress, panic situations, suicidal ideation or other critical incidents), advocate and support clients or refer clients to other resources
- Ensure clients access appointments and services when required
- Meet all service delivery standards
- Maintain case files with historical and current informationregarding clients’ status, assessment, service plan, service
provided, outcome and evaluation, and all case notes - Provide statistical and incident information to Manager for monthly and quarterly reports
- Write letters or memos regarding service
- Participate in providing information, and contributing to special reports, proposals or projects
- Attend all required training: e.g. Social Role Valorization, Personal Outcome Measures, First Aid and CPR, CPI, and other relevant training
- Comply with current Ministry serious occurrence reporting and guidelines
- Participate in team meetings and provide input and ideas for improving services
- Contribute to team assignments and projects
- Maintain confidentiality for all matters related to Agency work in accordance with relevant Agency policies and procedures
- Participate in orientation and training of placement students
- Perform other relevant duties as assigned, for team or Agency
Key Qualifications
- Bachelors level degree in related field and/or community college diploma specific to developmental disabilities
- Experience working with adults who are developmentally disabled individuals (developmental disabilities as defined by the Government of Ontario’s Select Committee on Developmental Services)
- Demonstrated experience in working with people with a dual diagnosis (complex mental health needs and developmental disability)
- Current 1st Aid and CPR certification
- Superior written and oral command of the English language
- Strong communication skills, including presentations
- Computer proficiency in MS Word, Excel, and data bases
- As there may be a work-from-home component to this job, the ability to work from home consisting of a safe and private home office setting and the necessary technical equipment and high-speed Internet access
- Familiarity with virtual work platforms
- Must provide vulnerable sector police check
- Demonstrated efforts to continuously update skills
- Ability to work day, evening and week-end hours
- A valid Ontario Driver’s License in good standing, a clean driving record, appropriate insurance and daily access to a reliable vehicle are required for this position
- Flexibility to work at a variety of locations throughout Peel region
- Additional language(s) an asset
Family Services of Peel is a community-based Agency that works to strengthen families, couples and individuals through counselling, education and support services. To ensure the highest standards of service for our clients, our staff are experienced and qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling and Social Work profession.
As a member of this dynamic Agency, staff will be asked to undertake and lead special assignments. This may include participation in fundraising, strategic planning and other related activities which contribute to the continuous transformation of Family Services of Peel.
Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity. We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process.
Family Services of Peel is an equal opportunity employer and we are committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQI+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process. All information that is received in regards to accommodations will be kept confidential.
We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase. We recognize and deeply appreciate their historic connection to this place.
It is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.
Please forward your letter of interest and résumé to:
Human Resources Department
Family Services of Peel
Reference competition Facilitator, SIL in subject line
5975 Whittle Road, Suite 300
Mississauga ON, L4Z 3N1
Email: [email protected]
We thank all applicants however only those selected for an interview will be contacted.
No telephone calls please
Student Placements
Family Services of Peel has placement arrangements with various colleges and universities in Ontario. If you are interested in a student placement with us, please connect with the Placement Coordinator/Department at your college/university.
Successful candidates are screened, interviewed and selected according to the placement criteria set out by the college/university and Family Services of Peel. Vulnerable Sector Police Check is required for all student placements.
Please note that all students need to have Full COVID-19 vaccination status.

My experience at Family Services of Peel as a Summer Student began in 2014. Not only did I grow as an individual from the experience, it also helped guide my decision as to a career direction. Two years later, I graduated from the SSW Program at Sheridan College. After completing the Summer Job at FSP, I was offered employment at FSP as a part-time evening receptionist, and have been working now for 3 years as I pursue my education.
Family Services of Peel provided an incredible hands on and theoretical experience during my internship. I was able to work directly with the public in a variety of settings including individual, family, couples, and group counselling. I feel that this experience has not only given me the tools necessary to complete my education, but it has given me a solid foundation of how I will base my own theoretical perspective as a counsellor in the future.

Start Your Journey With Us
Volunteers
Volunteering is a great opportunity to make a positive impact in the community.
As a Family Services of Peel volunteer, you will:
Volunteering is a great opportunity to make a positive impact in the community.
As a Family Services of Peel volunteer, you will:
- Gain experience with an established non-profit organization
- Receive coaching and mentorship
- Be part of a team
- Learn new skills
- Develop lasting connections
Application Process:
Submit a completed Volunteer Form, accompanied with a resume and a letter detailing skills, experience, and areas of interest to [email protected].
Please note: If successful in the application process, the applicant will need to complete a Vulnerable Sector Police Check before working with clients.
Volunteer Impact
15-16
→328 Volunteers
→13,789 Hours
16-17
→328 Volunteers
→13,789 Hours
17-18
→320 Volunteers
→15,145 Hours
18-19
→367 Volunteers
→11,337 Hours





