About us
Our History
Family Services of Peel was established in 1971 as a non-profit, registered charitable organization to provide family and community support services for the people of Peel.
1971
Excellence,Leadership,Innovation
Service Accessibility & Inclusion
Partnership & Collaboration
Engaging Community
Client Driven
Transparency
Accessibility is about giving people of all abilities opportunities to participate fully in everyday life.
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) became law on June 13, 2005. Its goal is to ensure that all Ontarians have fair and equitable access to programs and services, and to improve opportunities for persons with disabilities.
Family Services of Peel is compliant with the following AODA standards:
- Customer Service
- Employment
- Information and Communication
Please review Family Services of Peel’s AODA Customer Service Policy.
Learn more about the the Accessibility Laws Ontario has in place to improve accessibility for people with disabilities.
The agency was found to be in compliance at the time of the inspection with Ontario Regulation 299/10 Quality Assurance Measures and the Policy Directives for Service Agencies. Please read our FSP Compliance Letter from the Ministry of Community and Social Services.
About this website
We have made every effort to ensure that all the information contained on this website is correct. We reserve the right to change the content of this website without advance notice.
Links to party websites
This website contains links to other sites that are owned and operated by other independent organizations that are not under the control of Family Services of Peel. These links are provided as a convenience to you and a public service, and the inclusion of any link does not necessarily imply endorsement by Family Services of Peel.
Governance and Leadership
Board of Directors
Management Team
Executive
Director
Director,
Finance
Director,
Human Services
Director, Peel Institute For Research & Training
Manager, Developmental Services
Manager,
Counselling Services
Executive
Assistant
Manager,
Employment Services
Office
Manager
Our Funders
Thanks to our funding partners, positive life change is happening in Peel.
FAQ
Anyone living or working in the Region of Peel is eligible to receive services. The areas served include Bolton, Brampton, Malton, and Mississauga.
All client records are securely and confidentially maintained for seven years. After this period, client files are destroyed. You have the right to review your file.
Yes. Services are available in a number of languages. Depending on the program there may be a fee for translation services.
To ensure the highest standards of service for our clients and community, our staff are highly experienced and qualified professionals who reflect the richness of our diverse community.
There is an emphasis on client growth and development, promoting situational change and participation and empowerment from an anti-oppression framework.
Staff utilize approaches and models of service deemed most suitable to the intellectual, cognitive, emotional, social, cultural, spiritual and philosophical background of the client.
All information you share with us is confidential and will not be shared with anyone without your signed consent.
You may access services by contacting our Main Office (905) 270-2250 or Intake Department (905) 453-5775. You may also visit us at 5975 Whittle Road, Suite 300, Mississauga ON. L4Z 3N1.
Yes. Family Services of Peel is compliant with the Ontario Regulation 429/07 Accessibility for Ontarians with Disabilities Act- Customer Service Standard.
Service eligibility varies by program. To learn more about eligibility for the service(s) you are seeking, please connect with our Intake Department at 905-453-5775.
Privacy Policy
Family Services of Peel takes all necessary steps to respect your rights and works diligently to respond in a professional and sensitive manner to any concerns. The Agency is committed to ensuring that all information collected is treated as confidential as per the PIPEDA and PHIPA Acts.
Policies and procedures regarding confidentiality and privacy ensure that all staff are aware of and respect the sensitivity of personal information. Industry standards is used to protect all information submitted through our website. Please note that Family Services of Peel is not responsible for the privacy practices of other websites that are linked on our website.
All agency policies and procedures are reviewed as needed and any changes made to our privacy and confidentiality policies are updated accordingly on our website.
If you have any questions about our Privacy Policy, please contact us.
